Introduction

AnswerOn provides solutions that enable service providers to efficiently retain their customers. The AnswerOn Solution for Customer Retention helps increase offer take rates and promotes customer loyalty, driving dramatic improvements to revenues and profits. AnswerOn’s quantitative predictive models along with qualitative analysis of customer behavior identify churn-likely customers and generate recommended actions a service provider can take to retain those customers, thereby increasing revenue and minimizing operating costs. AnswerOn’s solutions enable service providers to make decisions that consider what is best for their company and their customers. The end result is a demonstrable return on investment coupled with improved customer satisfaction.

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